Dixons Estate Agents in Coventry was crowned a winner in Mystery Shopper Event.
‘Top shops’ have been awarded after a mystery shopper style event was held in Coventry City Centre. The secret survey was carried out across businesses who wanted to take part, 54 retail outlets and 15 dining establishments putting themselves forward for the competition.
Retailers were judged on a number of factors including branch appearance, approach by staff, service, pricing and many more. The overall results were impressive with many retailers scoring 100%.
Dixons scooped the winners prize for best Professional Services. the success was celebrated at an awards evening where Counsellor Lynnette Kelly, Cabinet member for business, enterprise and employment praised the wealth of stores and restaurants in Coventry City Centre and said how great it was that local traders have been recognised for all of their hard work.